Last Updated: July 01, 2025
Privacy Policy:
Subscribing Omirror services means you’re trusting us with your contents. We understand the importance of this responsibility and we try to do everything in our capacity to protect your trust. This Privacy Policy applies only for Omirror Application services and doesn’t apply to services that have separate privacy policies. Privacy Policy doesn’t apply to services offered by other companies, individuals, including products or services, Apps that may include Omirror related products and services with different objectives.
We will update our Privacy Policy on the basis of contexts; however, we will not reduce customer rights under the Privacy Policy without customer consent. If changes are significant, we’ll provide more prominent notice, including, email notification for certain services.
We also review our Privacy Policy and make sure we process information in ways that comply with regulatory policies. We may maintain cloud services and servers around the world and your information may be processed on servers located outside the country from where you are located. Data protection laws may vary among countries; regardless we apply the same protections Policy described in the OSA.
If we receive any formal complaints regarding Omirror data protection, we work with the appropriate regulatory authorities, including data protection authorities, to resolve the matter and upgrade our system if so required to follow statutory laws.
This Privacy Policy is to help you understand what information we collect, what we won’t collect, and why. We’ll ask for your consent before using an information that isn’t covered in the Privacy Policy.
We want you to know the types of information we may collect from subscribers and why we collect it;
- We may collect Omirror users’ engagement statistics, not contents whatsoever, to understand if Omirror solution is helping our subscribers people engagement. We analyze data and continually improve features, designs, processes so that organizations people engagement become more efficient.
- We collect feedbacks, errors report, and ideas provided by Omirror users to continually improve Omirror services.
- If installed in our cloud service, we monitor subscribers cloud space usage ratio and offer more cost-efficient cloud solutions.
We also want you to know the types of information we will not collect from subscribers, unless you have asked for it.
- Your contents, texts, reports, images, etc. that are exclusively your private information.
Privacy policy for legal purpose:
We may have to use, share, or disclose Omirror subscribers name, list, user base, etc. on good-faith that is reasonably necessary to:
- Meet regulatory law, regulation, legal process, or enforceable governmental request.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent, or otherwise address any fraud, or national security.
- Share Subscriber company name and user base to Govt. entities, publishers, advertisers, and developers, etc. for Tax, VAT purposes.
- Company Merger, acquisition, or sale.
Why We Collect Some Data:
Maintain & improve our services:
We use subscriber engagement data to make sure Omirror is providing services as intended, we collect data, such as; organizations engagement statistics, user feedback statistics, user ideas, error reports, etc.
Develop new services:
We use engagement information to innovate new services. For example; customers ideas may help us create more features or improve an existing feature to make Omirror more efficient.
Measure performance:
We use subscriber engagement analytics to understand how our features are used. For example, most engaging to least engaging features data are used to optimize product designs and process.
Communicate:
We use information to interact with you directly. For example, we may send a notification if we detect your cloud space needs to be upgraded immediately for uninterrupted services. You can also contact us through email or website, we keep a record of customer requests, complains, etc., and used those data to reduce improve product performance.
Omirror Security:
We use information to help improve the security of our services. This includes detecting, preventing, and responding to security risks and technical issues that could harm Omirror services. For example, if we receive any feedback from user(s) about a potential hacking, we take actions and find solutions to improve Omirror security. We use analytics to recognize patterns of threat and find solutions to protect Omirror.
User activity:
We give permission to Omirror customer admin, Supervisors if allowed by Admin, to view specific user activity, for example; your supervisor may view your team engagement activity, engagement graph, team tasks, projects, goals, etc. so that supervisors can take steps to improve team engagement activities.
User Profile:
User profile basic information is made available to all users within Omirror subscribed organization, except some confidential info like, emergency contact, present and permanent address, etc. to client admin only.
Password Security:
We recommend users and Admin to change password, time to time, save it in a secure place to avoid any security breach.
You must notify your Omirror admin of any suspicion of breach by any unauthorized user. You can also let us know your password breach through “user feedback form” feature at the top right corner of Omirror sign-out feature.
Content Security:
We, as well as our cloud service provider(s), will ensure the security of your contents stored in our cloud services. If we suspect any breach, we notify you and guide you through steps to stay protected. We protect Omirror contents from unauthorized access, alteration, disclosure of information by having 2 Step Verification through users email address or phone number while sign in Omirror the first time. We expect you to change the password from your profile settings to stay protected at all times.
We restrict Omirror developers, Service Providers, and third-party contractors to protect customer content from any abuse. Anyone with access to Subscribers’ information are subject to Non-Disclosure Agreement (NDA), and will be disciplined, terminated, and face severe legal consequences for any violation as such.
Blocking user account:
Subscriber company admin can Block a user account, unblock when needed, or delete an account if needed by the admin.
Active/Inactive feature:
Subscriber can inactive an Omirror feature temporarily/permanently, and activate when they find it suitable for the organization’s culture.